ABOUT OUR CARE AGENCY

Dedicated carers on hand when you need us most

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Our commitment to care

Our aim is to provide a high quality service with our clients at the centre. We strive to create a safe, friendly and caring environment, where people are treated with courtesy, dignity and respect. Whether supporting you in your own home or in supported accommodation, we recognise that everyone’s support needs are different, and can put together a package that works for you. Contact Orchid Care for more information. We welcome clients from across Enfield and the surrounding areas.

Putting people first

Our ethos is to understand an individual’s strengths and abilities and adapt our service accordingly, providing enabling support that develops independence and promotes involvement in day-to-day activities.

We recognise that our carers are our greatest asset and actively promote a culture of learning and development – encouraging our staff to be the best that they can be.

Our vision

Our care workers, personal care assistants and support workers are all directly employed by us. They are continuously assessed and receive ongoing training to ensure their skills and working practices remain up to date.

We select our carers very carefully using our rigorous recruitment and training process. This ensures our carers have the same passion and dedication that we, and our customers, have come to expect.

Careers in care

Every applicant who wishes to join Orchid Care must have a wealth of experience and undergoes a series of checks including; Enhanced DBS, proof of identity, written professional references, a complete employment history, and mandatory training updates if needed.

We provide regular quality assurance checks by talking with you directly about your experience, altering our care programme and making improvements where necessary.

Rated ‘Good’ by the CQC

We are accredited and regulated by the Care Quality Commission (CQC) and a member of the United Kingdom Home Care Association (UKHCA), which means you may also be asked directly about your care by one of their inspectors, as they regulate some of the services we offer.

They are responsible for making sure certain services, such as homecare, meet lawful requirements and fundamental standards of quality and safety.

Our customers safety and happiness are our priority.

Contact Orchid in Enfield to find out more about our nursing agency

020 3551 5757